I need to upgrade my add-ins but I don't want to erase all my settings. How do I do this?
Here are the instructions for a manual upgrade (or reinstall):
Go to Control Panel...Programs and Features...Uninstall a Program. Find and Remove all add-ins (they are listed under "Sperry Software - name of add-in").
Next download your add-ins again. If you need it, here's the list of all our downloadable add-ins.
Be sure to select the correct "bitness" for your version of Outlook, not Windows.
Normally, you can check for updates using the convenient button in the About window. However, for various reasons (like trying to upgrade from v6.3 to newer versions) it is necessary to perform this step yourself.
Note that our versions are generally not compatible with each other - that is, an error will occur if you mix version 6.3 with version 7.1, etc. Also, note that running the registry cleaner will erase all your settings and you will have to re-enter them, so you might want to take a screenshot of them before beginning this process.