Sperry Software Help Desk

It is possible to prevent users from disabling Outlook add-ins by using a GPO.   Note: This article is about how to prevent users from disablin...

Sometimes while installing and uninstalling an add-in, it may be the case that the following error is received: "The feature you are trying to use is ...

Sperry Software uses several 3rd party components (known as DLLs) in it's solutions. Occasionally, these products fail to install properly for vario...

Occasionally it is necessary to resolve problems by turning on the debug log file.  You can then examine this file yourself to see if there's anything o...

All purchases come with two years of tech support, activations, and upgrades.  If you are within that two-year window, you can download the latest version f...

No, Sperry Software does not offer remote connection support.

It depends. If you purchase one of our traditional desktop products, then purchases get two years of tech support, activations, and upgrades.  If you ar...

Sometimes when using Auto Print or Auto Print Pro the printer may act up, for example, continuing to print in color when it is set to print only in black &a...

Normally, checks for new versions are made once every 90 days.  However, to check for new versions at any time, follow these instructions: 1) In the mai...

Problem: I need to upgrade my add-ins but I don't want to erase all my settings.  How do I do this?  Solution: Here are the instructions for a manua...